Installing the Plugin | The Mockup Factory

What You'll Need

An active The Mockup Factory subscription
Adobe Photoshop CC 2019 or later
The ZXP Installer (free) from aescripts
The Mockup Factory plugin file (.zxp)

Download ZXP Installer

First, you'll need the free ZXP Installer from aescripts. This is a trusted tool used by thousands of Adobe users to install plugins.

Go to aescripts.com/learn/zxp-installer
Click the download button for your operating system (Windows or Mac)
Install the ZXP Installer like any other application

💡 Tip: Keep ZXP Installer on your computer - you'll need it for future plugin updates too.

Download Your Plugin File

Get The Mockup Factory plugin file from your dashboard.

Log in to your The Mockup Factory dashboard
Click the download button for your operating system (Windows or Mac)
Save the .zxp file somewhere easy to find (like your Desktop or Downloads folder)

⚠️ Important: Make sure you download the correct version for your operating system. Windows and Mac have separate plugin files.

Close Photoshop

Before installing, make sure Photoshop is completely closed. The installer can't add files while Photoshop is running.

Save any open work in Photoshop
Quit Photoshop completely (not just minimise)
On Mac, make sure it's not still running in the Dock

Install the Plugin

Now use ZXP Installer to install your plugin file.

Open ZXP Installer
Drag and drop your .zxp file onto the ZXP Installer window
Wait for the "Installation Complete" message
Click OK to close

💡 Tip: If drag and drop doesn't work, you can also click "File" → "Open" in ZXP Installer and browse to your .zxp file.

Open The Mockup Factory in Photoshop

Launch Photoshop and access your new plugin.

Open Adobe Photoshop
Go to Window → Extensions → The Mockup Factory
The Mockup Factory panel will open
Log in with The Mockup Factory account credentials

✓ Success! You should now see The Mockup Factory panel. You're ready to start creating mockups!

Troubleshooting

"Extensions" menu is missing or greyed out

This usually means your Photoshop version doesn't support CEP extensions, or they're disabled. Make sure you have Photoshop CC 2019 or later. If you do, try restarting Photoshop.

The Mockup Factory doesn't appear in the Extensions menu

Make sure Photoshop was fully closed during installation. Try quitting Photoshop completely and reopening it. If it still doesn't appear, reinstall the plugin using ZXP Installer.

Installation failed error

Make sure you're using the correct .zxp file for your operating system (Windows or Mac). Also ensure you have administrator/admin rights on your computer.

Still stuck? Contact us at support@TheMockupFactory.com and we'll help you get set up.

Next Steps

Now that you've installed The Mockup Factory, you're ready to create your first mockups!

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